Terms of Condition

TOS and Privacy Policy SILAHOST.COM

Please read these Terms of Service (“Terms”), which set forth the legally binding terms and conditions between you and SILAHOST Limited (“SILAHOST” or the “Company”). It governs your access to and the use of the website (“Site”) and services (the “Service”) 

Our collection and use of personal information in connection with your access to and use of the Service is described in our Privacy Policy.

Acceptance of Terms

Your access to the use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service (collectively referred to as “Users”) and all applicable laws and all conditions or policies referenced here. The Service is offered subject to acceptance of all of the terms and conditions contained in these Terms and all other operating rules, policies, and procedures that may be published on the Site by the Company, which are incorporated by reference, including operating rules, policies, and procedures of third-party services providers to the Site that are referenced herein. These Terms apply to every user of the Service. In addition, some Services offered through the Site may be subject to additional terms and conditions adopted by the Company. Your use of those services is subject to those additional terms and conditions, which are incorporated into these Terms by this reference.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the Terms then you may not access the Service. 

Additional Policies and Agreements

The use of our Services is also determined by the following policies, which are included by reference. By using our Services, you also agree to the terms of the other policies listed on the terms and policies menu.

Additional terms may also apply to certain Services and are combined by reference as applicable in these Terms.

User Agreement

Agreeing to SILAHOST’s Acceptable Use Policy and Terms of Service is mandatory for using our services and this guides the usage of these services. 

During the term of its agreement with SILAHOST, the User must ensure that the use of any resource offered to the User or owned or controlled by SILAHOST (“Service”) conforms with SILAHOST’s current Acceptable Use Policy (“AUP”). SILAHOST may modify, without prior notice, the AUP as SILAHOST deems appropriate; such modified AUP is effective upon posting on SILAHOST’s website. 

If any of these is infringed, we reserve the right to suspend such violating websites without prior notice.

We don’t allow “high-yield investment programs” (HYIP) websites (Ponzi). This is as well as sites relating to extreme money-making, gambling, e-gold doublers, etc.

The Company reserves the right, at its sole discretion, to modify or replace these Terms from time to time by posting the updated terms on the Site. It is your responsibility to check the Terms periodically for changes. If you object to any such changes, your sole recourse will be to cease using the Site and the Service.  Your continued use of the Service following the posting of any changes to the Terms of Use will indicate your acknowledgment of such changes and agreement to be bound by the terms and conditions of such changes.

The Company reserves the right to change, suspend, or discontinue the Service (including, but not limited to, the availability of any feature, database, or content) at any time for any reason. The Company may also impose limits on certain features and Services or restrict your access to parts of or the entire Site without notice or liability.

Account

In order to initiate and commence the use of our Services, all Users must register an account (“Account”). 

All Users, whether registering an account as an individual or a company shall be required to include the names of natural persons in the first and last name column.

If you are registering an Account for a company or other legal entity, you must include the name of a natural person as well as the name of the company you represent. You represent and warrant that you have the authority to legally bind that entity and grant us all permissions and licenses provided in these Terms.

You must provide accurate, current, and complete information during the registration process and always keep your Account profile page information up-to-date.  

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.

You are liable for any and all activities conducted through your Account unless such activities are not authorized by you and you are not otherwise negligent (such as failing to report the unauthorized use or loss of your credentials).

When you create an account with us, you must provide us with information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

We will setup your account after we have received payment and we and/or our payment partner(s) have screened the order(s) in case of fraud. You can make payment via bank transfer or through any of our online payment options. If you choose to make payment via cash deposit, we will request additional KYC information for security reasons before activating the service you paid for. Please note that this KYC process will only be done per client account.

It is your responsibility to provide us with an email address that is not a webmail account @ the domain(s) (e.g. mail@yourdomain.com) you are signing up under. If there is ever an abuse issue or we need to contact you, the primary email address on file will be used for this purpose. It is your responsibility to ensure the email address on file is current or up to date at all times. If you have a domain name registered with SILAHOST, it is your responsibility to ensure that the contact information for your domain account and your actual domain name(s) is correct and up-to-date. SILAHOST is not responsible for a lapsed registration due to outdated contact information being associated with the domain. If you need to verify or change this information, you should contact our support team via email via support@silahost.com. Providing false contact information of any kind may result in the termination of your account.

You are responsible for your sites and all sites that you host to be in accordance with all rules on this page. Misuse by you may result in actions on your account, including removal from the host with/without notice and without a refund.

Representations and Warranties

Representations and warranties are statements and promises made by you to the Company, which we rely on as being accurate in our dealings with you. You make the following representations and warranties to us at the time of agreeing to these Terms and every time you use the Services;

  • you are over the age of 18 years;
  • you are of sound mind and have the capacity to enter into a legally binding contract and these Terms; 
  • all personal information that you provide about yourself is accurate and true to the best of your knowledge;
  • you hold a bank account with a licensed financial institution in your own name and will use this account to transfer money to our account when you conduct transactions on the Site;
  • if you are registering or accepting these Terms on behalf of a legal entity such as a company, trust or partnership, you are legally authorised to do so and we may request evidence of such legal authorisation (by way of a copy of any document which shows the valid and subsisting authorisation); and
  • you are not breaching any laws or regulations that are applicable to you or any company, trust or partnership upon whose instructions you are acting;
  • you are the owner of, and responsible for all content or information residing on, or obtained, or transmitted via, the Service, regardless of whether such use is by Customer.
Domain Name Registration

Before purchasing a domain name on our Site, you are required to ensure that the domain name does not infringe on any domain name, trademark, or tradename of a third party. 

Any domain name and trademark dispute regarding your domain name will be resolved in accordance with our Trademark/Copyright Infringement Policy.

Transfers  from Other Providers

Upon your request, our transfer team will make every effort to help you move your site to us. However, transfers are provided as a courtesy service, and we can not make guarantees regarding the availability, possibility, or time required to complete an account transfer. Each hosting company is configured differently, and some hosting platforms save data in an incompatible or proprietary format, which may make it extremely difficult if not impossible to migrate some or all account data. Whilst we will endeavour to assist with the transfer, in some cases, we may be unable to assist you in the transfer of data from an old host.

The free transfer services are available for 30 days from your signup date. Transfers outside of the 30-day free period will incur a charge; please contact us at support@silahost.com with specific details to receive a price quote.

Transfers  of Registered Accounts and Websites

In order to access the account of any of our registered clients or have the account transferred to you or another registrar, we will require you to establish your relationship with our registered client. When you have established your relationship with our registered client, we will notify the registered client of your request. Upon receiving the written consent of the registered client to transfer the account to you and upon receiving a signed indemnity letter from you, we will transfer the website to you or your preferred registrar. 

Where you claim that your website was developed by any of our registered clients, we will require the registered client’s written consent to transfer the website either to you or another registrar.

Where you claim that the registered client is dead, we will require you to provide us with the registered client’s death certificate. Upon providing us with the death certificate, you will need to sign a letter of undertaking and indemnity and depose to an affidavit stating that they are assuming responsibility for the account and would indemnify SILAHOST from all liability. 

Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of the Company. The Service is protected by copyright, trademark, and other laws of the Federal Republic of Nigeria. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of the Company.

User shall not directly or indirectly: (i) decipher, decompile, disassemble, reverse engineer, or otherwise attempt to derive any source code or underlying ideas or algorithms of any part of the Service, except to the extent applicable laws specifically prohibit such restriction; (ii) modify, translate, or otherwise create derivative works of any part of the Service; or (iii) copy, rent, lease, distribute, or otherwise transfer any of the rights that you receive hereunder.

If you choose to provide technical, business or other feedback to the Company concerning the Site or the Services (collectively, “Feedback”), the Company will be free to use, disclose, reproduce, license, or otherwise distribute or exploit such Feedback in its sole discretion without any obligations or restrictions of any kind, including intellectual property rights or licensing obligations.  You understand and agree that the incorporation by the Company of Feedback into any of its products or services does not grant you any proprietary rights therein.

Prohibited Activities

Users shall not utilize the Site or the Services in connection with any transaction that is illegal or involves any illegal items or is for any illegal purpose. 

SILAHOST, in its sole discretion, may refuse to complete any transaction that SILAHOST has reason to believe is unauthorized or may violate any law, rule, or regulation.

In addition, if any transaction cannot be completed for any reason, including cancellation by SILAHOST for any reason, SILAHOST will notify each User in such transaction by e-mail, to the e-mail address each has provided on the Site.

You are solely responsible for compliance with any and all laws, rules, regulations, and tax obligations that may apply to your use of the Services. In connection with your use of the Site, you will not and will not assist or enable others to:

  • breach or circumvent any applicable laws or regulations, agreements with third-parties, third-party rights, or our Terms;
  • use the Site or Collective Content for any commercial or other purposes that are not expressly permitted by these Terms or in a manner that falsely implies endorsement, partnership, or otherwise misleads others as to your affiliation with SILAHOST;
  • copy, store or otherwise access or use any information, including personally identifiable information about any other User, contained on the Site in any way that is inconsistent with SILAHOST’s Privacy Policy or these Terms or that otherwise violates the privacy rights of Users or third parties;
  • use the Site in connection with the distribution of unsolicited commercial messages (“spam”);
  • use the Site with the intention to circumvent any Service Fees or for any other reason;
  • request, accept or make any payment for Property outside of the Site. If you do so, you acknowledge and agree that you: (i) would be in breach of these Terms; (ii) accept all risks and responsibility for such payment, and (iii) hold SILAHOST harmless from any liability for such payment;
  • discriminate against or harass anyone on the basis of race, tribe, origin, religion, gender, physical or mental disability, medical condition, marital status, or age, or otherwise engage in any abusive or disruptive behaviour;
  • use, display, mirror, or frame the SILAHOST platform or Collective Content, or any individual element within the SILAHOST platform, SILAHOST’s name, any SILAHOST’s trademark, logo or other proprietary information, or the layout and design of any page or form contained on a page in the SILAHOST platform, without SILAHOST’s express written consent;
  • dilute, tarnish or otherwise harm the SILAHOST brand in any way, including through unauthorized use of Collective Content, registering and/or using SILAHOST or derivative terms in domain names, trade names, trademarks, or other source identifiers, or registering and/or using domains names, trade names, trademarks or other source identifiers that closely imitate or are confusingly similar to SILAHOST domains, trademarks, taglines, promotional campaigns or Collective Content;
  • use any robots, spider, crawler, scraper, or other automated means or processes to access, collect data or other content from or otherwise interact with the SILAHOST platform for any purpose;
  • avoid, bypass, remove, deactivate, impair, descramble, or otherwise attempt to circumvent any technological measure implemented by SILAHOST or any of SILAHOST’s providers or any other third party to protect the SILAHOST platform;
  • attempt to decipher, decompile, disassemble or reverse engineer any of the software used to provide the SILAHOST platform;
  • take any action that damages or adversely affects, or could damage or adversely affect the performance or proper functioning of the SILAHOST platform;
  • violate or infringe anyone else’s rights or otherwise cause harm to anyone.

You acknowledge that SILAHOST has no obligation to monitor the access to or use of the Site by any User or to review, disable access to, or edit any User Content, but has the right to do so to (i) operate, secure, and improve the Site (including without limitation for fraud prevention, risk assessment, investigation and customer support purposes); (ii) ensure Users’ compliance with these Terms; (iii) comply with applicable law or the order or requirement of a court, law enforcement or other administrative agency or governmental body; (iv) respond to User Content that it determines is harmful or objectionable, or (v) as otherwise set forth in these Terms. Users agree to cooperate with and assist SILAHOST in good faith and to provide SILAHOST with such information and take such actions as may be reasonably requested by SILAHOST with respect to any investigation undertaken by SILAHOST or a representative of SILAHOST regarding the use or abuse of the SILAHOST platform.

If you feel that any User you interact with, whether online or in-person, is acting or has acted inappropriately, including but not limited to anyone who (i) engages in offensive, violent, or sexually inappropriate behavior, (ii) you suspect of stealing from you, or (iii) engages in any other disturbing conduct, you should immediately report such person to the appropriate authorities and then to SILAHOST by contacting us with your police station and report number (if available); provided that your report will not obligate us to take any action beyond that required by law (if any) or cause us to incur any liability to you.

The use of our services to infringe upon any copyright or trademark is prohibited. This includes but is not limited to unauthorized copying of music, books, photographs, or any other copyrighted work. The offer of sale of any counterfeit merchandise of a trademark holder will result in the immediate termination of your account. Any account found to be in violation of another’s copyright will be expeditiously removed, or access to the material disabled. Any account found to be in repeated violation of copyright laws will be suspended and/or terminated from our hosting. If you believe that your copyright or trademark is being infringed upon, please email abuse@silahost.com with the information required. If the request is of a licensing issue, we may require further documentation.

Examples of unacceptable material on all hosting servers (Shared, Reseller or Owned) include:

  • Topsites
  • IRC Scripts/Bots
  • Proxy Scripts/Anonymizers
  • Pirated Software/Warez
  • Image Hosting Scripts (similar to Photobucket or Tinypic)
  • AutoSurf/PTC/PTS/PPC sites
  • IP Scanners
  • Bruteforce Programs/Scripts/Applications
  • Mail Bombers/Spam Scripts
  • Banner-Ad services (commercial banner ad rotation)
  • File Dump/Mirror Scripts (similar to RapidShare)
  • Commercial Audio Streaming (more than one or two streams)
  • Escrow/Bank Debentures
  • High-Yield Interest Programs (HYIP) or Related Sites
  • Investment Sites (FOREX, E-Gold Exchange, Second Life/Linden Exchange, Ponzi, MLM/Pyramid Scheme)
  • Hosting cryptocurrency miners, exchanges, or websites that use illegal or deceptive marketing practices; cryptocurrency wallets, apps;
  • Sale of any controlled substance without prior proof of appropriate permit(s)
  • Prime Banks Programs
  • Lottery/Gambling Sites
  • MUDs/RPGs/PBBGs
  • Hacker focused sites/archives/programs
  • Sites promoting illegal activities
  • Forums and/or websites that distribute or link to warez/pirated/illegal content for which you don’t hold usage or distribution rights
  • Bank Debentures/Bank Debenture Trading Programs
  • Fraudulent Sites (Including, but not limited to sites listed at aa419.org & escrow-fraud.com) and activities of any kind.
  • Mailer Pro
  • Broadcast or Streaming of Live Sporting Events (UFC, NASCAR, FIFA, NFL, MLB, NBA, WWE, WWF, etc)
  • Tell A Friend Scripts
  • File upload, sharing, archive, backup, mirroring, or distribution services
  • Website-primarily created to distribute large documents, images, videos, or drive traffic to other sites.
  • Heavy websites that may over-utilize bandwidth or resources (RAM, CPU, etc)
  • Torrent software
  • Network Daemons
  • Abusive scripts, processes
  • Adult Thumbnail Galleries / Banner Exchanges

Examples of unacceptable material on all Dedicated servers include:

  • IRCD (IRC servers)
  • IRC Scripts/Bots
  • Pirated Software/Warez
  • IP Scanners
  • Bruteforce Programs/Scripts/Applications
  • Mail Bombers/Spam Scripts
  • Escrow
  • High-Yield Interest Programs (HYIP) or Related Sites
  • Investment Sites (FOREX, E-Gold Exchange, Second Life/Linden Exchange, Ponzi, MLM/Pyramid Scheme)
  • Sale of any controlled substance without prior proof of appropriate permit(s)
  • Prime Banks Programs
  • Lottery/Gambling Sites
  • Hacker focused sites/archives/programs
  • Sites promoting illegal activities
  • Bank Debentures/Bank Debenture Trading Programs
  • Fraudulent Sites (Including, but not limited to sites listed at aa419.org & escrow-fraud.com)
  • Mailer Pro
  • Broadcast or Streaming of Live Sporting Events (UFC, NASCAR, FIFA, NFL, MLB, NBA, WWE, WWF, etc)
  • Hosting cryptocurrency miners, exchanges, or websites that use illegal or deceptive marketing practices; cryptocurrency wallets, apps;

SILAHOST services, including all related equipment, networks, and network devices are provided only for authorized customer use. SILAHOST systems may be monitored for all lawful purposes, including to ensure that use is authorized, for management of the system, to facilitate protection against unauthorized access, and to verify security procedures, survivability, and operational security. During monitoring, information may be examined, recorded, copied, and used for authorized purposes. Use of SILAHOST system(s) constitutes consent to monitoring for these purposes.

Any account found connecting to a third-party network or system without authorization from the third party is subject to suspension. Access to networks or systems outside of your direct control must be with expressed written consent from the third party. SILAHOST may, at its discretion, request and require documentation to prove access to a third-party network or system is authorized.

We reserve the right to refuse service to anyone. Any material that, in our judgment, is obscene, threatening, illegal, or violates our terms of service in any manner may be removed from our servers (or otherwise disabled), with or without notice.

Any violation as stated above may result in the suspension or termination of your services with or without notice. All abuse issues must be dealt with via trouble ticket/email and will have a response within 48 hours.

Potential harm to minors is strictly forbidden, including but not limited to child pornography or content perceived to be child pornography. Any site found to host child pornography or linking to child pornography will be suspended immediately without notice.

Resellers: We will suspend the site in question and will notify you so you may terminate the account. We will further monitor your activity; more than one infraction of this type may result in the immediate termination of your account.

Direct customers: Your services will be terminated with or without notice.

It is your responsibility to ensure that scripts/programs installed under your account are secure and permissions of directories are set properly, regardless of installation method. When at all possible, set permissions on most directories to 755 or as restrictive as possible. Users are ultimately responsible for all actions taken under their account. This includes the compromise of credentials such as username and password. It is required that you use a secure password. If a weak password is used, your account may be suspended until you agree to use a more secure password. Audits may be done to prevent weak passwords from being used. If an audit is performed, and your password is found to be weak, we will notify you and allow time for you to change/update your password.

Zero Tolerance Spam Policy

We take a zero-tolerance stance against sending unsolicited e-mail, bulk emailing, and spam. “Safe lists” and purchased lists will be treated as spam. Any user who sends out spam will have their account terminated with or without notice.

Payment Information

You agree to supply appropriate payment for the services received from SILAHOST, in advance of the time period during which such services are provided. You agree that until and unless you notify SILAHOST of your desire to cancel any or all services received, those services will be billed on a recurring basis.

As a client of SILAHOST, it is your responsibility to ensure that your payment information is up to date and that all invoices are paid on time. You agree that until and unless you notify SILAHOST of your desire to cancel any or all services received (by the proper means listed in the appropriate section of the Terms of Service), those services will be billed on a recurring basis unless otherwise stated in writing by SILAHOST.

It is the customer’s responsibility to notify our billing team via email at billing@silahost.com after paying for a product/service renewal and to ensure the email is received and acted upon. Product/service renewal notices and invoices are provided as a courtesy reminder and SILAHOST cannot be held responsible for failure to renew a product/service or failure to notify a customer about a product/service renewal.

You agree that SILAHOST may seek all lawful means in order to retrieve payment, including but not limited to, immediate suspension or termination, without notice to You, of any domain names or Services registered or renewed by you or on Your behalf, should SILAHOST be unable to charge your payment method for the full amount owed for the domain or Services provided, or if We receive notice of a chargeback, reversal, payment dispute, or are charged a penalty for any fee previously charged to you for a domain or a service. You also agree that all access and privilege in and use of any domains, services, content, and/or products purchased through SILAHOST, including all data hosted on our systems, shall be taken controlled of in satisfaction of any liability by You to SILAHOST. We will only restore Your access to and control over these Services solely at our discretion, and subject to our receipt of the unpaid fee(s).

No refunds can be given, once a domain is renewed. All domain registrations and renewals are final.

SILAHOST reserves the right to change any product/service fee and any other charges at any time.

Backups and Data Loss

Your use of this service is at your sole risk. SILAHOST is not responsible for files and/or data residing on your account. You agree to take full responsibility for files and data transferred and to maintain all appropriate backup of files and data stored on SILAHOST servers. You may refer to our backup policy for more information about backups.

Promotional Terms

If you purchased a product/service during a promotion or bundled with a free product (i.e a domain name) and you fail to renew it before the date of expiration or a change is made to the billing cycle of the product during the promotional period, the terms of the promo or free product become void. The free product will be charged at the standard renewal rate of the then-current price of the product.

Domain name promo discount offers do not apply to renewals, transfers, premium domains, trademark domains, and pre-registration domain fees except otherwise stated in the promotional communication.

Cancellations and Refunds

SILAHOST reserves the right to cancel, suspend, or otherwise restrict access to the account at any time with or without notice.

Any abuse of our staff in any medium or format will result in the suspension or termination of your services.

Only first-time accounts are eligible for a refund. For example, if you’ve had an account with us before, canceled, and signed up again, you will not be eligible for a refund or if you have opened a second account with us.

Violations of the Terms of Service will waive the refund policy.

Resource Usage
  • User may not:
    • Use 25% or more of system resources for longer than 90 seconds. There are numerous activities that could cause such problems; these include CGI scripts, FTP, PHP, HTTP, etc.
    • Run stand-alone, unattended server-side processes at any point in time on the server. This includes any and all daemons, such as IRCD.
    • Run any type of web spider or indexer (including Google Cash / AdSpy) on shared servers.
    • Run any software that interfaces with an IRC (Internet Relay Chat) network.
    • Run any bit torrent application, tracker, or client. You may link to legal torrents off-site but may not host or store them on our shared servers.
    • Participate in any file-sharing/peer-to-peer activities
    • Run any gaming servers such as counter-strike, half-life, battlefield1942, etc
    • Run cron entries with intervals of less than 15 minutes.
    • Run any MySQL queries longer than 15 seconds. MySQL tables should be indexed appropriately.
    • When using PHP include functions for including a local file, including the local file rather than the URL. Instead of include (“http://yourdomain.com/include.php”) use include (“include.php”)
    • To help reduce usage, do not force HTML to handle server-side code (like PHP and SHTML).
    • Only use HTTPS protocol when necessary; encrypting and decrypting communications is noticeably more CPU-intensive than unencrypted communications.
  • INODES The use of more than two hundred and fifty thousand (250,000) inodes on any shared or reseller account may result in a warning, and if no action is taken to reduce the excessive use of inodes, your account may be suspended. If an account exceeds one hundred thousand (100,000) inodes it will be automatically removed from our backup system to avoid over-usage, however, databases will still be backed up as a courtesy in our sole discretion. Every file (i.e. a webpage, image file, email, etc.) on your account uses up one (1) inode. User accounts that constantly create and delete large numbers of files on a regular basis, have hundreds of thousands of files or cause file system damage may be flagged for review and/or suspension. The primary cause of excessive inodes is typically due to Users leaving their catchall address enabled, but never checking their primary account mailbox. Over time, tens of thousands of messages (or more) build up, eventually pushing the account past an acceptable amount of inodes. To disable your default mailbox, login to cPanel and choose “Mail”, then “Default Address”, “Set Default Address”, and then type in: “:fail: No such user here”
Bandwidth Usage

You are allocated a monthly bandwidth allowance. This allowance varies depending on the hosting package you purchase. Should your account pass the allocated amount we reserve the right to suspend the account until the start of the next allocation, suspend the account until more bandwidth is purchased at an additional fee, suspend the account until you upgrade to a higher level of package, terminate the account and/or charge you an additional fee for the overages. Unused transfer in one month cannot be carried over to the next month.

Reseller: Client Responsibility

Resellers are responsible for supporting their clients. SILAHOST does not provide support to our Reseller’s Clients. If a reseller’s client contacts us, we reserve the right to place the client account on hold until the reseller can assume their responsibility for their client. All support requests must be made by the reseller on their clients’ behalf for security purposes. Resellers are also responsible for all content stored or transmitted under their reseller account and the actions of their clients. SILAHOST will hold any reseller responsible for any of their clients’ actions that violate the law or the terms of service.

Shared (non-reseller accounts) / Semi-Dedicated Servers

Shared accounts may not resell web hosting to other people if you wish to resell hosting you must use a reseller account.

SSL Certificate Revocation

SILAHOST reserves the right to revoke your Certificate without notice at any time if

  1. we discovers that the information contained in your Certificate is no longer valid;
  2. you fail to perform your obligations under the terms of this Agreement; or
  3. SILAHOST determines in its sole discretion that you have engaged in harmful/abusive activities.
Price Change

We reserve the right to change prices listed on the SILAHOST website, and the right to change the number of resources given to plans at any time.

Indemnification

You agree to indemnify and hold harmless SILAHOST, its affiliates and subsidiaries, its officers, directors, employees, and agents, against all liabilities, costs, expenses, damages, and losses (including any direct, indirect, or consequential losses, loss of profit, loss of reputation and all interest penalties and legal and other reasonable professional costs and expenses) suffered or incurred as a result of: 

  • your fraudulent or illegal use of the Services or the Site;
  • your negligence or any default by you of any of these Terms;
  • any inaccurate or incomplete information that you have knowingly provided to us;
  • your allowing any other person to access your account either with your permission or as a result of your failure to keep your username and password private;
  • any service that you have offered, whether with or without our permission, to another third party using the Company’s Services or Website;
  • any claim made against you for actual or alleged infringement of the Company’s Intellectual Property Rights or any actual or alleged infringement of a third party’s Intellectual Property Rights arising out of or in connection with the Services or your use of the Site
Limitation of Liability

In no event shall SILAHOST, its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

SILAHOST, its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.

Disclosure to law enforcement

SILAHOST may disclose any subscriber information to law enforcement agencies without further consent or notification to the subscriber upon lawful request from such agencies. We will cooperate fully with law enforcement agencies.

Changes to the TOS

SILAHOST reserves the right to revise its policies at any time without notice.

Our Service may contain links to third-party websites or services that are not owned or controlled by SILAHOST.

SILAHOST has no control over and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that SILAHOST shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods, or services available on or through any such web sites or services.

We strongly advise you to read the Terms and privacy policies of any third-party websites or services that you visit.

Termination

We may terminate or suspend your access to the Services, in whole or in part, including deletion or confiscation of all files, content, and/or domain name registrations, without notice in the event that:
you fail to pay any fees due hereunder to SILAHOST;

  1. you violate the terms and conditions of this Agreement;
  2. your conduct may harm SILAHOST or others, cause SILAHOST to incur liability, or disrupt its business operations (as determined by SILAHOST in its sole discretion);
  3. you are abusive toward our staff in any manner; or
  4. for any other lawful reason, including to comply with applicable law, or as otherwise specified in this Agreement.

In such an event, your right to use the Service will immediately cease and we will not refund to you any fees paid in advance of such termination, and you shall be obligated to pay all fees and charges accrued prior to the effectiveness of such termination.

Governing Law

These Terms shall be governed and construed in accordance with the laws of The Federal Republic of Nigeria, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

Dispute Resolution

Any disputes arising under or in connection with the validity, interpretation, and performance of these Terms between SILAHOST and any third parties that cannot be resolved amicably by the parties through negotiation within 30 (thirty) days shall be resolved by Arbitration at the Lagos Court of Arbitration (LCA) before a single arbitrator in accordance with the Arbitration and Conciliation Act, Cap A18, Laws of the Federation of Nigeria.

The Parties shall endeavor in good faith to mutually agree on the selection of an arbitrator. If the Parties cannot mutually agree on the selection of an arbitrator within ten (10) days of the request, they shall apply to the LCA to appoint an arbitrator. Arbitration proceedings shall be conducted in Lagos. The arbitrator will be requested to render an award within ninety (90) days and to provide, in writing the reasoning for the award. The decision of any such arbitrator shall be final and binding on the parties. 

Each party shall bear its cost in connection with the Arbitration and the arbitrator’s fees shall be split equally between both parties.

Feedback

We welcome and encourage you to provide feedback, comments, and suggestions for improvements to the SILAHOST Site or Services. You may submit Feedback by emailing us, through the contact section of the Site, or by other means of communication. Any Feedback you submit to us will be considered non-confidential and non-proprietary to you. By submitting Feedback to us, you grant us a non-exclusive, worldwide, royalty-free, irrevocable, sub-licensable, perpetual license to use and publish those ideas and materials for any purpose, without compensation to you.

Important Notice For Affiliates

There are terms and conditions for clients who would like to be part of our affiliate system.

  • The affiliate is credited with an initial sum of N500 for subscribing to our Affiliate System.
  • The affiliate gets up to 15% on every paid shared hosting account (Web hosting, WordPress hosting, Python hosting & NodeJS), email hosting & site builder, as well as up to 5% on every paid reseller hosting account after 10 maturation days by or from each identified visitor from your website or using your unique Affiliate Link.
  • The affiliate can only withdraw after the N3000 mark is reached. The affiliate may decide however to keep the money in the system.
  • Money withdrawn by the affiliate will be paid on a weekly basis and shall be paid every Tuesday via bank transfer into any bank account in Nigeria.
  • Money withdrawn would be paid to an account with the name of the affiliate.
  • Two or more affiliate accounts cannot be combined.
  • You cannot refer yourself.
  • If your referral cancels or is refunded for his/her product or service, you will have to refund any commission paid by SILAHOST, within 30 days. Otherwise, it will be deducted from the related commission in your account or the next payment.
  • Ensure that your Affiliate Link is set up properly to qualify for commissions, as this allows SILAHOST to identify or track visitors originating from you.
  • If you refer someone who has made a payment for a service but did not use your unique affiliate link, simply ask the referral to send us a mail stating your email address and that you referred them.
  • We offer commissions or ONLY new/fresh orders and not for the renewal of services.
Bulk Email

Customers sending bulk email must provide recipients with an easy and effective mechanism for removal from the bulk email list. The customer must include the source of the addressee’s address in each bulk email message.

CPU Usage

Sites may not use extreme unwarranted CPU usage. This includes the usage of “heavy” scripts or Flash/shockwave files. By heavy we mean oversized without cause, to the point where most users would be unable to view them in a reasonable amount of time. No single site may consume 30% of CPU usage for a sustained period of time.

File repository / Dump Sites

Customers may not use disk space as a file repository or dumpsite. This includes but is not limited to; warez, serials, sound files, applications, zip files. This includes using the space in order to store content used on other sites (remote linking). Examples of this would be using the webspace to store images for auction descriptions, flash, or any other files used on another site but stored on our server.

Violation of Rules

Breaking any of these aforementioned rules may result in immediate account suspension with or without notice and also without refund, as well as criminal prosecution where deemed necessary.

Contact Us

If you have any questions about these Terms, please contact us at legal@silahost.com. 

  • breach or circumvent any applicable laws or regulations, agreements with third-parties, third-party rights, or our Terms;
    • use the Site or Collective Content for any commercial or other purposes that are not expressly permitted by these Terms or in a manner that falsely implies endorsement, partnership, or otherwise misleads others as to your affiliation with SILAHOST;
    • copy, store, or otherwise access or use any information, including personally identifiable information about any other user, contained on the Site in any way that is inconsistent with SILAHOST’s Privacy Policy or these Terms or that otherwise violates the privacy rights of users or third parties;
    • use the Site in connection with the distribution of unsolicited commercial messages (“spam”);
    • use the Site with the intention to circumvent any service fees;
    • request, accept or make any payment for property outside of the Site. If you do so, you acknowledge and agree that you: (i) would be in breach of these Terms; (ii) accept all risks and responsibility for such payment, and (iii) hold SILAHOST harmless from any liability for such payment;discriminate against or harass anyone on the basis of race, tribe, origin, religion, gender, physical or mental disability, medical condition, marital status, or age, or otherwise engage in any abusive or disruptive behaviour;use, display, mirror, or frame the SILAHOST platform or Collective Content, or any individual element within the SILAHOST platform, SILAHOST’s name, any SILAHOST’s trademark, logo or other proprietary information, or the layout and design of any page or form contained on a page in the SILAHOST platform, without SILAHOST’s express written consent;dilute, tarnish or otherwise harm the SILAHOST brand in any way, including through unauthorized use of Collective Content, registering and/or using SILAHOST or derivative terms in domain names, trade names, trademarks, or other source identifiers, or registering and/or using domains names, trade names, trademarks or other source identifiers that closely imitate or are confusingly similar to SILAHOST domains, trademarks, taglines, promotional campaigns or Collective Content;use any robots, spider, crawler, scraper, or other automated means or processes to access, collect data or other content from or otherwise interact with the SILAHOST platform for any purpose;avoid, bypass, remove, deactivate, impair, descramble, or otherwise attempt to circumvent any technological measure implemented by SILAHOST or any of SILAHOST’s providers or any other third party to protect the SILAHOST platform;attempt to decipher, decompile, disassemble or reverse engineer any of the software used to provide the SILAHOST platform;take any action that damages or adversely affects, or could damage or adversely affect the performance or proper functioning of the SILAHOST platform;violate or infringe anyone else’s rights or otherwise cause harm to anyone.You acknowledge that SILAHOST has no obligation to monitor the access to or use of the Site by any user or to review, disable access to, or edit any User Content, but has the right to do so to (i) operate, secure, and improve the Site (including without limitation for fraud prevention, risk assessment, investigation, and customer support purposes); (ii) ensure Users’ compliance with these Terms; (iii) comply with applicable law or the order or requirement of a court, law enforcement, or other administrative agency or governmental body; (iv) respond to User Content that it determines is harmful or objectionable, or (v) as otherwise set forth in these Terms. Users agree to cooperate with and assist SILAHOST in good faith and to provide SILAHOST with such information and take such actions as may be reasonably requested by SILAHOST with respect to any investigation undertaken by SILAHOST or a representative of SILAHOST regarding the use or abuse of the SILAHOST platform. If you believe that any user you interact with, whether online or in person, is acting or has acted inappropriately, including but not limited to anyone who (i) engages in offensive, violent, or sexually inappropriate behavior, (ii) you suspect of stealing from you, or (iii) engages in any other disturbing behavior, you should immediately report such person to the appropriate authorities and then to SILAHOST by contacting us with your police station and report number (if applicable). The use of our services to infringe upon any copyright or trademark is prohibited. This includes but is not limited to unauthorized copying of music, books, photographs, or any other copyrighted work. The offer of sale of any counterfeit merchandise by a trademark holder will result in the immediate termination of your account. Any account found to be in violation of another’s copyright will be expeditiously removed, or access to the material disabled. Any account found to be in repeated violation of copyright laws will be suspended and/or terminated from our hosting. If you believe that your copyright or trademark is being infringed upon, please email abuse@silahost.com with the information required. If the request is for a licensing issue, we may require further documentation. Examples of unacceptable material on all hosting servers (shared, reseller, or owned) include:
    • Topsites
    • IRC Scripts/Bots
    • Proxy Scripts and Anonymizers
    • Pirated software/Warez
    • Image Hosting Scripts (similar to Photobucket or Tinypic)
    • AutoSurf/PTC/PTS/PPC sites
    • IP Scanners
    • Bruteforce Programs/Scripts/Applications
    • Mail Bombers and Spam Scripts
    • Banner-Ad services (commercial banner ad rotation)
    • File Dump/Mirror Scripts (similar to RapidShare)
    • Commercial audio streaming (more than one or two streams)
    • Escrow/Bank Debentures
    • High-Yield Interest Programs (HYIP) or Related Sites
    • Ponzi, MLM/Pyramid Scheme, Forex, E-Gold Exchange, Second Life/Linden Exchange)
    • Hosting cryptocurrency miners, exchanges, or websites that use illegal or deceptive marketing practices; cryptocurrency wallets, apps;
    • Sale of any controlled substance without first obtaining the necessary permit(s).
    • Prime Banks’ Programs
    • Lottery/Gambling Sites
    • MUDs/RPGs/PBBGs
    • Hackers concentrated on websites, archives, and programs.
    • Sites promoting illegal activities
    • Forums and/or websites that distribute or link to warez/pirated/illegal content for which you don’t hold usage or distribution rights
    • Bank Debentures and Bank Debenture Trading Programs
    • Fraudulent sites (including but not limited to sites listed at aa419.org and escrow-fraud.com) and activities of any kind.
    • Mailer Pro / Mailer Pro / Mailer Pro / Mailer Pro / Mailer Pro
    • Broadcast or Streaming of Live Sports Events (UFC, NASCAR, FIFA, NFL, MLB, NBA, WWE, WWF, etc)
    • Scripts for Telling a Friend
    • File upload, sharing, archiving, backup, mirroring, or distribution services Websites are
    • primarily created to distribute large documents, images, videos, or drive traffic to other sites.
    • Heavy websites that may over-utilize bandwidth or resources (RAM, CPU, etc.)
    • Torrent software
    • Network Daemons
    • Abusive scripts, processes
    • Adult Thumbnail Galleries/Banner ExchangesExamples of unacceptable material on all dedicated servers include:
    • IRCD (IRC servers)
    • IRC Scripts/Bots
    • Pirated Software/Warez
    • IP Scanners
    • Bruteforce Programs/Scripts/Applications
    • Mail Bombers and Spam Scripts High
    • -Yield Interest Programs (HYIP) or Related Sites
    • Ponzi, MLM/Pyramid Scheme, Forex, E-Gold Exchange, Second Life/Linden Exchange)
    • Sale of any controlled substance without first obtaining the necessary permit(s).
    • Prime Banks’ Programs
    • Lottery/Gambling Sites
    • Hackers concentrated on websites, archives, and programs.
    • Sites promoting illegal activities
    • Bank Debentures and Bank Debenture Trading Programs
    • Fraudulent Sites (including but not limited to sites listed at aa419.org and escrow-fraud.com)
    • Mailer ProBroadcasting or streaming of live sporting events (UFC, NASCAR, FIFA, NFL, MLB, NBA, WWE, WWF, and so on)
    • Hosting cryptocurrency miners, exchanges, or websites that use illegal or deceptive marketing practices, cryptocurrency wallets, apps, andSILAHOST services, including all related equipment, networks, and network devices, are provided only for authorized customer use. SILAHOST systems may be monitored for all lawful purposes, including to ensure that use is authorized, for management of the system, to facilitate protection against unauthorized access, and to verify security procedures, survivability, and operational security. During monitoring, information may be examined, recorded, copied, and used for authorized purposes. The use of the SILAHOST system(s) constitutes consent to such monitoring. Any account found connecting to a third-party network or system without authorization from the third party is subject to suspension. Access to networks or systems outside of your direct control must be with expressed written consent from the third party. SILAHOST may, at its discretion, request and require documentation to prove access to a third-party network or system is authorized. We reserve the right to refuse service to anyone. Any material that, in our judgment, is obscene, threatening, illegal, or violates our terms of service in any manner may be removed from our servers (or otherwise disabled), with or without notice. Any violation as stated above may result in the suspension or termination of your services with or without notice. All abuse issues must be dealt with via trouble ticket/email and will have a response within 48 hours. Potential harm to minors is strictly forbidden, including but not limited to child pornography or content perceived to be child pornography. Any site found to host child pornography or link to child pornography will be suspended immediately without notice. Resellers We will suspend the site in question and will notify you so you may terminate the account. We will further monitor your activity; more than one infraction of this type may result in the immediate termination of your account. Direct customers: Your services will be terminated with or without notice. It is your responsibility to ensure that scripts and programs installed under your account are secure and the permissions of directories are set properly, regardless of installation method. When at all possible, set permissions on most directories to 755 or as restrictive as possible. Users are ultimately responsible for all actions taken under their account. This includes the compromise of credentials such as username and password. It is required that you use a secure password. If a weak password is used, your account may be suspended until you agree to use a more secure password. Audits may be conducted to prevent weak passwords from being used. If an audit is performed, and your password is found to be weak, we will notify you and allow time for you to change or update your password. Zero Tolerance Spam Policy We take a zero-tolerance stance against the sending of unsolicited e-mail, bulk emailing, and spam. “Safe lists” and purchased lists will be treated as spam. Any user who sends out spam will have their account terminated with or without notice. Payment Information: You agree to supply appropriate payment for the services received from SILAHOST in advance of the time period during which such services are provided. You agree that until and unless you notify SILAHOST of your desire to cancel any or all services received, those services will be billed on a recurring basis. As a client of SILAHOST, it is your responsibility to ensure that your payment information is up-to-date and that all invoices are paid on time. You agree that until and unless you notify SILAHOST of your desire to cancel any or all services received (by the proper means listed in the appropriate section of the Terms of Service), those services will be billed on a recurring basis unless otherwise stated in writing by SILAHOST. It is the customer’s responsibility to notify our billing team via email at billing@silahost.com after paying for a product or service renewal and to ensure the email is received and acted upon. Product/service renewal notices and invoices are provided as a courtesy reminder and SILAHOST cannot be held responsible for failure to renew a product/service or failure to notify a customer about a product/service renewal.

      You agree that SILAHOST may seek all lawful means in order to retrieve payment, including but not limited to, immediate suspension or termination, without notice to you, of any domain names or services registered or renewed by you or on your behalf, should SILAHOST be unable to charge your payment method for the full amount owed for the domain or services provided, or if we receive notice of a chargeback, reversal, payment dispute, or are charged a penalty for any fee previously charged to you for a domain or a service. You also agree that all access and privileges to and use of any domains, services, content, and/or products purchased through SILAHOST, including all data hosted on our systems, will be taken control of in satisfaction of any liability owed to SILAHOST by you.We will only restore your access and control over these services at our discretion and subject to our receipt of the unpaid fee(s). , no refunds can be given. All domain registrations and renewals are final. SILAHOST reserves the right to change any product or service fee and any other charges at any time. Data Loss and Backups Your use of this service is at your sole risk. SILAHOST is not responsible for files and/or data residing on your account. You agree to take full responsibility for files and data transferred and to maintain all appropriate backups of files and data stored on SILAHOST servers. You may refer to our backup policy for more information about backups. Promotional Terms If you purchase a product/service during a promotion or bundled with a free product (i.e. a domain name) and you fail to renew it before the date of expiration or a change is made to the billing cycle of the product during the promotional period, the terms of the promo or free product become void. The free product will be charged at the standard renewal rate of the then-current price of the product. Domain name promo discount offers do not apply to renewals, transfers, premium domains, trademark domains, and pre-registration domain fees unless otherwise stated in the promotional communication. Cancellations and Refunds SILAHOST reserves the right to cancel, suspend, or otherwise restrict access to the account at any time, with or without notice. Any abuse of our staff in any medium or format will result in the suspension or termination of your services. Only first-time accounts are eligible for a refund. For example, if you’ve had an account with us before, canceled, and signed up again, you will not be eligible for a refund or if you have opened a second account with us. Violations of the terms of service will waive the refund policy. The user may not:
    • Use 25% or more of the system resources for longer than 90 seconds. There are numerous activities that could cause such problems; these include CGI scripts, FTP, PHP, HTTP, etc.
    • Run stand-alone, unattended server-side processes at any point in time on the server. This includes any and all daemons, such as IRCD.
    • Run any type of web spider or indexer (including Google Cash or AdSpy) on shared servers.
    • Start any software that connects to an IRC (Internet Relay Chat) network.
    • Run any bit-torrent application, tracker, or client. You may link to legal torrents off-site but may not host or store them on our shared servers.
    • Participate in any file-sharing/peer-to-peer activities.
    • Run any gaming servers such as Counter-Strike, Half-Life, Battlefield 1942, etc. Run
    • cron entries with intervals of less than 15 minutes.
    • Run any MySQL queries that take longer than 15 seconds. MySQL tables should be indexed appropriately.
    • When using PHP, includes functions for including a local file, include the local file rather than the URL. Instead of include (“http://yourdomain.com/include.php”), use include (“include.php”).
    • To help reduce usage, do not force HTML to handle server-side code (like PHP and SHTML).
    • Only use the HTTPS protocol when necessary; encrypting and decrypting communications is noticeably more CPU-intensive than unencrypted communications.Bandwidth Usage You are allocated a monthly bandwidth allowance. This allowance varies depending on the hosting package you purchase. Should your account pass the allocated amount, we reserve the right to suspend the account until the start of the next allocation, suspend the account until more bandwidth is purchased at an additional fee, suspend the account until you upgrade to a higher level of package, terminate the account and/or charge you an additional fee for the overages. Unused transfers in one month cannot be carried over to the next month. Reseller: Client Responsibility Resellers are responsible for supporting their clients. SILAHOST does not provide support to our reseller’s clients. If a reseller’s client contacts us, we reserve the right to place the client account on hold until the reseller can assume responsibility for their client. For security purposes, all support requests must be made by the reseller on behalf of their clients. Resellers are also responsible for all content stored or transmitted under their reseller account and the actions of their clients. SILAHOST will hold any reseller responsible for any of their clients’ actions that violate the law or the terms of service. Shared (non-reseller accounts) or Semi-Dedicated Servers Shared accounts may not resell web hosting to other people. If you wish to resell hosting, you must use a reseller account. SSL Certificate Revocation SILAHOST reserves the right to revoke your certificate without notice at any time if we discover
    • that the information contained in your certificate is no longer valid;
    • you fail to perform your obligations under the terms of this agreement; or SILAHOST
    • determines in its sole discretion that you have engaged in harmful or abusive activities.Price Change We reserve the right to change prices listed on the SILAHOST website and the right to change the number of resources given to plans at any time. Indemnification You agree to indemnify and hold harmless SILAHOST, its affiliates and subsidiaries, its officers, directors, employees, and agents, against all liabilities, costs, expenses, damages, and losses (including any direct, indirect, or consequential losses, loss of profit, loss of reputation and all interest penalties and legal and other reasonable professional costs and expenses) suffered or incurred as a result of: your fraudulent or illegal use of the Services or the Site;your negligence or any default by you of any of these Terms;any inaccurate or incomplete information that you have knowingly provided to us;your allowing any other person to access your account either with your permission or as a result of your failure to keep your username and password private;any service that you have offered, whether with or without our permission, to another third party using the Company’s Services or Website;any claim made against you for actual or alleged infringement of the Company’s Intellectual Property Rights or any actual or alleged infringement of a third party’s Intellectual Property Rights arising out of or in connection with the Services or your use of the Site Limitation of Liability In no event shall SILAHOST, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any third-party conduct or content on the Service; or (iii) any content obtained from the Disclaimer Your use of the service is at your sole risk. The service is provided on an “AS IS” and “AS AVAILABLE” basis. The service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance. SILAHOST, its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure, or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements. Disclosure to law enforcement SILAHOST may disclose any subscriber’s information to law enforcement agencies without further consent or notification to the subscriber upon lawful request from such agencies. We will cooperate fully with law enforcement agencies. Changes to the TOSilahost reserves the right to revise its policies at any time without notice. Links to Other Websites Our service may contain links to third-party websites or services that are not owned or controlled by Silahost. SILAHOST has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services. You also acknowledge and agree that SILAHOST will not be held liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services. We strongly advise you to read the terms and privacy policies of any third-party websites or services that you visit. Termination We may terminate or suspend your access to the Services, in whole or in part, including the deletion or confiscation of all files, content, and/or domain name registrations, without notice if you fail to pay any fees due to SILAHOST; your conduct may harm SILAHOST or others, cause SILAHOST to incur liability, or disrupt its business operations (as determined by SILAHOST in its sole discretion); you are abusive toward our staff in any way; or for any other reason. In such an event, your right to use the service will immediately cease, and we will not refund to you any fees paid in advance of such termination, and you will be obligated to pay all fees and charges accrued prior to the effectiveness of such termination. Governing Law These terms shall be governed and construed in accordance with the laws of the Federal Republic of Nigeria without regard to its conflict of law provisions. Our failure to enforce any right or provision of these terms will not be considered a waiver of those rights. If any provision of these terms is held to be invalid or unenforceable by a court, the remaining provisions of these terms will remain in effect. These terms constitute the entire agreement between us regarding our service and supersede and replace any prior agreements we might have had between us regarding the service. Dispute Resolution Any disputes arising under or in connection with the validity, interpretation, and performance of these terms between SILAHOST and any third parties that cannot be resolved amicably by the parties through negotiation within 30 (thirty) days shall be resolved by arbitration at the Lagos Court of Arbitration (LCA) before a single arbitrator in accordance with the Arbitration and Conciliation Act, Cap. A18, Laws of the Federation of Nigeria. The parties shall endeavour in good faith to mutually agree on the selection of an arbitrator. If the parties cannot mutually agree on the selection of an arbitrator within ten (10) days of the request, they shall apply to the LCA to appoint an arbitrator. Arbitration proceedings will be conducted in Lagos. The arbitrator will be requested to render an award within ninety (90) days and to provide the reasoning for the award in writing. The decision of any such arbitrator is final and binding on the parties.  Each party shall bear its cost in connection with the arbitration, and the arbitrator’s fees shall be split equally between both parties. Feedback We welcome and encourage you to provide feedback, comments, and suggestions for improvements to the SILAHOST site or services. You may submit feedback by emailing us, through the contact section of the site, or by other means of communication. Any feedback you submit to us will be considered non-confidential and non-proprietary to you. By submitting feedback to us, you grant us a non-exclusive, worldwide, royalty-free, irrevocable, sub-licensable, perpetual license to use and publish those ideas and materials for any purpose without compensation to you. Affiliates Should Read This! There are terms and conditions for clients who would like to be part of our affiliate system.
    • The affiliate is credited with an initial sum of N500 for subscribing to our Affiliate System.
    • The affiliate gets up to 15% on every paid shared hosting account (Web hosting, WordPress hosting, Python hosting, and NodeJS), email hosting, and site builder, as well as up to 5% on every paid reseller hosting account after 10 maturation days by or from each identified visitor from your website or using your unique Affiliate Link.
    • The affiliate can only withdraw after the N3000 mark is reached. The affiliate may decide, however, to keep the money in the system.
    • Money withdrawn by the affiliate will be paid on a weekly basis and will be paid every Tuesday via bank transfer into any bank account in Nigeria.
    • Money withdrawn would be paid into an account in the name of the affiliate.
    • Two or more affiliate accounts cannot be combined.
    • You cannot refer to yourself.
    • If your referral cancels or is refunded for his/her product or service, you will have to refund any commission paid by SILAHOST within 30 days. Otherwise, it will be deducted from the related commission in your account or the next payment.
    • Ensure that your Affiliate Link is set up properly to qualify for commissions, as this allows SILAHOST to identify or track visitors originating from you.
    • If you refer someone who has made a payment for a service but did not use your unique affiliate link, simply ask the referral to send us an email stating your email address and that you referred them.
    • We offer commissions for only new or fresh orders and not for the renewal of services. Customers  sending bulk email must provide recipients with an easy and effective mechanism for removal from the bulk email list. The customer must include the source of the addressee’s address in each bulk email message. CPU Usage Sites may not use extreme, unwarranted CPU usage. This includes the usage of “heavy” scripts or Flash/shockwave files. By heavy, we mean oversized without cause, to the point where most users would be unable to view them in a reasonable amount of time. A single site may not consume 30% of CPU usage for a sustained period of time. Sites for File Repository/Dumping Customers may not use disk space as a file repository or dumpsite. This includes, but is not limited to, warez, serials, sound files, applications, and zip files. This includes using the space in order to store content used on other sites (remote linking). Examples of this would be using the webspace to store images for auction descriptions, flash, or any other files used on another site but stored on our server. Violation of Rules: Breaking any of these aforementioned rules may result in immediate account suspension with or without notice and also without refund, as well as criminal prosecution where deemed necessary. Contact Us If you have any questions about these terms, please contact us at legal@silahost.com. 

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